Pixanor Privacy Policy

Last updated: August 3, 2025

Pixanor is operated by Lucius AB (Swedish company reg. 559087-8038, VAT SE559087803801, Sweden).

Pixanor ("we" or "us") respects your privacy. This policy explains how we collect, use, store, and share information when you use our Service (pixanor.com / pixanor.se). If you do not agree with our practices, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

Account Data: Name, email address, password (hashed), or Google OAuth profile data.
Payment Data: Processed by Stripe (card type, last 4 digits, billing address, transaction IDs).
Content: Photos, videos, model files, prompts, and AI-generated outputs stored in your account.
Support & Feedback: Details you submit when contacting us.

1.2 Information Collected Automatically

Technical Data: IP address, device type, OS, browser, language.
Usage Data: Pages viewed, clicks, feature usage, timestamps.
Cookies & Tracking: Session cookies for authentication; analytics cookies (Google Analytics); marketing pixels (Google Ads, Meta) on public pages.

1.3 Information from Third Parties

OAuth providers (Google) supply basic profile info.
Payment processor (Stripe) supplies transaction status and fraud signals.

2. How We Use Information

Provide Service: Account creation, processing payments, training models, generating outputs.
Improve Service: Analytics, debugging, developing new features, training algorithms with aggregated/anonymized data.
Communicate: Send confirmations, updates, support replies, and—if opted in—marketing emails.
Safety & Compliance: Detect fraud, enforce Terms, comply with legal obligations.
Advertising & Analytics: Measure ad performance and retarget visitors on third-party platforms.

3. Legal Bases (GDPR)

We process personal data on these bases: (a) Contract (to provide the Service); (b) Legitimate Interests (improve, secure, market the Service); (c) Consent (marketing cookies/emails); (d) Legal Obligation (tax, accounting, law‑enforcement requests).

4. Sharing of Information

Service Providers: Hosting, cloud storage, email, analytics, payment processing.
With Your Consent: Public galleries you enable, partnerships you join.
Legal & Safety: Compliance with laws, protect rights, prevent fraud.
Business Transfers: In merger or acquisition, with notice to you.
Aggregated Data: Non‑identifiable statistics.

5. International Transfers

Data may be stored in the EU, US, or other countries with appropriate safeguards (e.g., Standard Contractual Clauses or Data Privacy Framework).

6. Data Retention

We keep data as long as needed to provide the Service or comply with legal obligations. Uploaded content is retained until you delete it or close your account.

7. Security

We use encryption (HTTPS, AES‑256 at rest), access controls, firewalls, and regular security testing. No system is 100% secure—please safeguard your account credentials.

8. Your Rights

You may request to access, correct, delete, or export your personal data; restrict or object to processing; withdraw consent; and complain to a supervisory authority. Contact [email protected] to exercise rights.

9. Children’s Privacy

Pixanor is not intended for children under 18. We do not knowingly collect data from anyone under 13. Parents may contact us to delete such data.

10. Changes to This Policy

We may update this policy periodically. Material changes will be announced via email or site notice. Continued use after changes constitutes acceptance.

11. Contact Us

Email: [email protected]
Company: Lucius AB, Swedish reg. 559087-8038, VAT SE559087803801, Sweden